Scripting Enabled (hacking the web to be more accessible) began in 2008 as a two-day conference started by “developer evangelist” extraordinaire, Christian Heilmann. The first video and transcript of one of the September talks is now live: Denise Stephens on Multiple Sclerosis. Denise describes how her symptoms, and thus needs and abilities, change from day to day—from vision distortion to feeling like she’s “wearing Mickey Mouse gloves.” Denise encourages a universal design approach to account for the unpredictable nature of how the unknown visitor may be using and experiencing technology. While the goal is to create for the broadest possible need, Denise’s story is powerful and useful because it offers glimpses of actual problems she encounters. No matter what our abilities, planners and developers of technology must make it out business to hear as many such real stories as we can.
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